Privacy Policy

1. Information I Collect

When you interact with SketchHaven, I may collect the following information:

Personal Information

• Name and contact details (phone, email, address)
• Property preferences and requirements
• Budget and financial information (when relevant)
• Communication history and preferences
• Identification documents (for property transactions)

Technical Information

• IP address and device information
• Browser type and version
• Pages visited and time spent on site
• Referral source and navigation patterns
• Cookies and similar tracking technologies

2. How I Use Your Information

I use your personal information for the following purposes:

• Property Services: To understand your needs and find suitable properties
• Communication: To respond to inquiries and provide updates
• Transactions: To facilitate property buying, selling, or rental processes
• Marketing: To send relevant property listings and market updates (with your consent)
• Legal Compliance: To meet regulatory requirements in real estate transactions
• Website Improvement: To analyze and enhance user experience

3. Information Sharing

I respect your privacy and do not sell your personal information. However, I may share your data in these limited circumstances:

• Property Owners/Developers: When showing interest in specific properties
• Legal Professionals: For documentation and transaction purposes
• Service Providers: Third parties who assist with website hosting, email services, etc.
• Legal Requirements: When required by law or to protect legal rights

Important: All third parties are contractually obligated to protect your data and use it only for specified purposes.

4. Data Security

I take the security of your personal information seriously and implement appropriate measures:

• Secure SSL encryption for website communications
• Password-protected systems and restricted access
• Regular security assessments and updates
• Secure storage of physical documents
• Staff training on data protection practices

While I strive to protect your data, no method of transmission over the internet is 100% secure. I cannot guarantee absolute security but commit to using industry-standard practices.

5. Cookies and Tracking

My website uses cookies to enhance your experience. Cookies are small text files stored on your device. I use them for:

• Essential Cookies: Required for website functionality
• Analytics Cookies: To understand how visitors use the site
• Preference Cookies: To remember your settings and choices

You can control cookie settings through your browser. Disabling cookies may affect website functionality. For more details, see my Cookie Policy.

6. Marketing Communications

If you've provided consent, I may send you:

• Property listings matching your preferences
• Market insights and real estate news
• Exclusive opportunities and updates

You can unsubscribe anytime by clicking the unsubscribe link in emails or contacting me directly. I will never spam you or share your email with third parties for marketing.

7. Data Retention

I retain your personal information for as long as necessary to:

• Provide services you've requested
• Comply with legal obligations (typically 7 years for transaction records)
• Resolve disputes and enforce agreements

After this period, your data will be securely deleted or anonymized. You can request earlier deletion by contacting me.

8. Third-Party Links

My website may contain links to third-party websites (property portals, social media, etc.). I am not responsible for their privacy practices. Please review their privacy policies before providing any personal information.

9. Children's Privacy

My services are not directed to individuals under 18 years of age. I do not knowingly collect personal information from children. If I discover such information has been collected, it will be promptly deleted.

10. Changes to This Policy

I may update this Privacy Policy periodically to reflect changes in practices or legal requirements. The "Last Updated" date at the top indicates the most recent revision. Significant changes will be communicated via email or website notification.

11. Your Rights Under Indian Law

As per Indian data protection regulations, you have the right to:

• Access: Request copies of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request removal of your data (subject to legal obligations)
• Restriction: Limit how your data is used
• Objection: Oppose processing of your data for specific purposes
• Portability: Receive your data in a structured, machine-readable format